Caractéristiques technologiques et facteurs de stress conduisant à des tensions comportementales associées au technostress chez les jeunes au Kenya
Mots-clés :
Stress, facteurs de stress, tension, résultats, épidémiologie, technologies de l'information et de la communication et technostressRésumé
Le développement et l'avancement des Technologies de l'Information et de la Communication (TIC) au Kenya ont eu des effets considérables sur la vie des gens, affectant leur façon de travailler, de communiquer et même d'interagir. L'évolution de la technologie et la popularisation de différents appareils et applications ont entraîné des changements rapides dans les profils d'exposition de la population au travail, à l'école, à la maison et dans les loisirs en seulement quelques décennies. Il est donc important d'examiner les effets potentiels de cette exposition sur la santé. Cet article se concentre sur les effets négatifs possibles de l'utilisation des TIC sur les jeunes adultes au Kenya. Une revue de la littérature suggère que les caractéristiques de la technologie telles que la facilité d'utilisation, la complexité d'utilisation, la connectivité constante, l'anonymat, la mobilité ainsi que le dynamisme contribuent largement à la création de tensions comportementales conduisant au Technostress. Les données ont été collectées à l’aide d’un questionnaire auprès d’un échantillon de 112 étudiants âgés de 18 à 30 ans dans huit institutions du Kenya. Une analyse de corrélation a ensuite été menée à l’aide du logiciel d’analyse quantitative SPSS. Les résultats montrent que des facteurs de stress tels que l'intensification et la surcharge de travail, la surcharge d'information, l'invasion technologique, la complexité technologique, l'incertitude technologique et les conflits entre le travail, la société, la maison ou l'école sont également des facteurs contribuant à créer des tensions comportementales associées au technostress chez les personnes utilisant les TIC. En outre, les tensions comportementales associées au Technostress sont prévalentes. Les résultats de cette étude ont des implications à la fois pour la recherche et la pratique. Il ouvre des pistes de recherche supplémentaires en montrant que les TIC sont une source croissante de Technostress dans les pays en développement comme le Kenya. L'étude mentionne également un certain nombre d'inhibiteurs qui peuvent être explorés plus avant comme mesures correctives possibles pour le Technostress.
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